Head IP Incident Management

2COMS

  • Hyderabad, Telangana
  • Permanent
  • Full-time
  • 1 day ago
Job Description :Hiring Head IP Incident Management for one of the largest Telecom Company at Hyderabad !!Our client is a British multinational telecommunications companyDesignation : Head IP Incident ManagementJob Role:
  • Responsible to maintain PAN India IP Network under Incident Management activities of all the circles.
  • Manage 24X7 INM Shift operations to handle P1 till P5 Network incidents effectively.
  • Working on Repetitive Fault Analysis, deriving Problem Management scope.
  • Suggesting and implementing IP network design changes to achieve network resiliency.
  • Monitoring IP Network Performance and maintaining Key IP KPIs as pre SLA.
  • Maintaining database of IP Network Topology and Critical WAN/NNI link detail including transmission detail.
  • Ensure 100% adherence to INM process, ISO 20K & ISO 27K certifications.
  • Provide Necessary support to Vendor teams during consolidation project.
  • Continuous focus towards process improvement through automation implementation.
  • Build the most efficient team by :
  • Enhancing Employee Engagement.
  • Skill building.
  • Cross domain knowledge sharing.
  • Goals settings and reviews along with feedback.
  • HSW awareness and regular programs.
RequirementsCompetencies:
  • Overall 15+ years of experience in managing telecom networks.
  • Minimum 5 years of proficient experience in IP domain.
  • Minimum 5 years of experience in Telecom service domain like RAN & CORE (expected).
  • Must have strong competence level and hands-on experience of IP MPLS technology and IP protocol like BGP, OSPF, ISIS, VPN.
  • Experience in handing various IP equipment like Routers, Switches, and Firewalls.
  • Should have experience in managing various vendor platform in IP domain like Cisco, Nokia, Huawei Juniper.
  • Must be having certification on Cisco/Juniper like CCNA/CCNP/JNCIA/JANCIP or any equivalent industrial standard certification on IP domain.
  • Should have knowledge of handling NMS of IP network like Nokia SAM server, Huawei U2000.
  • Strong Understanding & knowledge in network troubleshooting, configuration management and system integration.
Technical Qualification:
  • Masters/Bachelors in Engg (E&TC Preferred).
  • IP-MPLS, IP protocol (BGP, ISIS, OSPF, MPLS), Quality of services, 2G/3G/4G technology, SDN and NFV platforms.
  • Industry standard certifications such as CCNA/CCNP/JNCIA/JNCIP/JNCIA.
  • Should have knowledge of ITIL process

2COMS