JOB TITLE: Technical Support Officer ROLE AND RESPONSIBILITIES: Job Description Technical Support Officer Support local sales and business development initiatives Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs) Plan and execute innovative product applications which help the operator in converting to Pillsbury Premixes portfolio. Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions Manage all data and provide concise reports on results and status Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues Evaluating the new products and provide feedback Generate new Applications/product ideas which will help in increasing sales QUALIFICATIONS: Hotel Management Degree with experience in Bakery & Confectionery. 3-4 years of experience in operations, product development & handling kitchen operations as Commissary 2 or Commissary 1 chef at hotels or cruise Creative Good training skills Excellent communication skills
