Service Delivery Analyst 2 - 5 Yrs

• Responsibilities:

• Ensure accurate and timely processing of employee payroll in accordance with company policies and local statutory requirements.
• Perform validation and reconciliation of payroll data prior to finalization to ensure accuracy and completeness.
• Responding to employee queries related to Payroll, HR Policies, and guidelines.
• Assist with Payroll audits and support internal/external auditors.
• Stay updated with changes in tax regulations, statutory deductions, and other payroll related legislation.
• Contribute to continuous improvement initiatives related to payroll processing and service delivery.
• Responsible for managing any escalations and or urgent emails.
• Ensuring Payroll critical request are addressed on priority during payroll cut-offs and or if escalated.

• Requirements:

• Education: Bachelors/Masters (Preferably HR)
• Certifications If Any: (Preferably HR)
• Experience Range: 2 to 5 Years
• Work Timings: Willing to work in shifts - Window: 09:00 a.m. to 21:00 p.m.
• Job Location: Mumbai

• At least 2 years' experience in managing Payroll / HR service center.
• Strong MS Excel, Word & PPT skills. Macro skills will be an added advantage.
• Should possess strong Logical/Analytical skills - ability to think out of the box and propose process improvements.
• Excellent verbal and written communication skills.
• Should have a good experience in creating project related artifacts, capability deck etc.
• Should be able to operate independently with minimal supervision.

• Self-motivated, ability to work to tight deadlines.
• Ability to learn quickly and react with speed and take initiatives.
• Should be a team player, working alongside people from all walks of life.

Rangam Infotech