Business Operations Associate

• Support the annual and quarterly company goal (OKR) setting process.
• Track weekly progress against goals across all departments.
• Run goal review meetings: prepare agendas, document action items, and follow up.
• Maintain dashboards and trackers for company initiatives.
• Solve operational problems by working cross-functionally with Product, Sales, Marketing, Engineering, and Support teams.
• Help prepare leadership reports, presentations, and updates.
• Identify bottlenecks and proactively suggest improvements.
• Drive internal communication about progress, wins, and priorities.

• 13 years of experience in a fast-paced environment (startup ops, consulting, project management, or business operations).
• Highly organized with excellent project management skills.
• Strong written and verbal communication skills.
• Comfortable using tools like Google Sheets, Notion, Asana, Slack, etc.
• Proactive problem-solver who doesnt wait to be told what to do.
• Analytical mindset: able to work with KPIs and understand business goals.
• Excited to work closely with leadership and learn how to run and scale a company.

• Experience in SaaS, EdTech, or B2B companies.
• Familiarity with OKR frameworks or business goal-setting processes.
• Comfortable working in a remote-first environment.

• Work closely with the CEO and leadership team.
• Learn how to build and scale a SaaS company from the inside.
• Huge career growth opportunity potential to grow into Business Operations Manager or Chief of Staff.
• Competitive salary, performance bonuses, and early equity opportunities.

Expertia AI Technologies