Job Category: KMBLDegree Level: Bachelor's DegreeJob Description:State Relationship Manage KRAs: · Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets · Sources new bank customers through external individual efforts and acquisition channel · Ensures high levels of customer service orientation and application of bank policy. · Cross-sells bank products to existing set of branch customers, which are mapped · Informs customers of new products or product enhancements further to expand the banking relationship. · Plans and conducts special sales initiatives and events for prospective and existing clients. · Coordinates with other group companies to provide seamless access to other products. · Maintains complete relationship record for assigned customer accounts. · Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile: · Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. · Very good understanding of Trade and Forex & CA. · Very good understanding of Commercial Assets like CC, OD, TL, Export Finance · Understanding of Mutual Funds and Insurance is an added advantage · Graduate 4 - 6 years of experience · Post Graduate - 2 -4 years of experience · Customer orientation · High energy levels with a motive to succeed
