Housekeeping Executive

Accor

Sriperumbudur, Tamil Nadu
Permanent
Full-time

24 days ago
Apply easily

Company DescriptionMercure Chennai SriperumbudurHotel for travellers looking for local and authentic experiencesMercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.Job DescriptionJob PurposeThis position is responsible for providing consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards of cleanliness and presentation.Reporting Lines to Housekeeping ManagerKey InteractionsInternally

Engineering
Finance
Front Office
F&B
Kitchen
Talent & Culture

Externally

Guests

Primary ResponsibilitiesOperation

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set

Supervise public areas

Replenish guest supplies and ensure that guests requests are promptly attended to

Attend to reports on damage or malfunction in hotel rooms

Maintain equipment in proper state of cleanliness

Maintain a section floor report

Conduct regular room checklists

Report unusual behavior/activities on floors to Executive Housekeeper

Record room status in allocated section accurately

Assist Executive Housekeeper in assessing team members’ attendance and performance

Other Responsibilities

Be well versed in hotel fire & life safety/emergency procedures

Attend all briefings, meetings and trainings as assigned by management

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the assigned by the Management

Establish and maintain effective employee working relationships

Main Complexity/Critical issues in the Job

Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

Competencies

Strong leadership, interpersonal and training skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

QualificationsKnowledge and Experience

Primary school education
Good oral proficiency in English language
Minimum 2 years of experience in a similar capacity
Ability to speak other languages and basic understanding of local languages will be an advantage

Accor