Service Engineer

IndiFOSS Analytical Pvt. Ltd.

  • Surat, Gujarat
  • Rs. 3,50,000 per year
  • Permanent
  • Full-time
  • 2 months ago
JOB DESCRIPTION:
  • Analytical Instrument - Service
  • Target Achievement as per KRA/KPI
  • Installation & Training to customers.
  • Exhibition Participation
  • Trail & Demo
Key Skills required :
  • Basics of Electronics and Instrumentation.
  • Knowledge of Trouble shooting of Analytical Instrumentation.
  • Able to understand the Circuit diagram and its flow and capable to trace it on PCB.
  • Knowledge of Validation and calibration of Equipment.
  • Root cause analysis of service complaints
Soft skill also required:MS-Excel, Computer Proficiency, etc.Non-Technical Skills required :
  • Knowledge of CRM, Review / Analyze/update CRM Data entry.
  • Expert in Data Management and Report Preparation based on requirements.
  • Root cause analysis Report preparation and Review with reporting manager and coordinate with team to resolve.
  • Able to do new Installations, preventive maintenance, remote support, telephonic support, troubleshooting of instruments deployed.
  • Warranty/AMC expiry renewal along with SCP consumption
  • Anticipate customers and Field team needs and discuss with reporting manager/department head to deliver timely response to meet their expectations.
  • Good Communication Skill.
  • Attending to corporate clients concerns & complaints and share with HOD and undertake steps for effectively resolving them.
  • Coordination with Sales and other team for smooth service support activities.
Experience: 0- 4 yrsEducation Required: Diploma/B. Tech/BE in (Electronics / Electrical /Instrumentation)Gender: Only Male Candidates RequiredLocation: Surat, GujaratJob Type: Full-timeRemarks: 2 wheeler and Driving License is Mandatory

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