Vice President -Marketing Strategy and Social Media
HSBC
- Mumbai, Maharashtra
- Permanent
- Full-time
- Managing partnerships/sponsorship and events programmes from contract stage to delivery, managing relationships with internal stakeholders and external agency partners
- Contect marketing for existing and new properties, partnerships for social, digital and other media channels
- Deployment of the overall event and partnehsips/sponsorship planning process, including the briefing and co-ordination of all planned communication activities that supports or promotes the activities
- Support fromtline teams with leads from events and partnership to aid in acquisition and meet the KPIs
- Working with the business and other Marketing teams to define event deliverables, content and messaging – and deploy accordingly
- Delivery of flexible activation programmes that support the overall sponsorship and events strategy and work across a range of communication channels and platforms
- Day-to-day interactions with agency partners in the development and delivery of events and sponsorship activities, and providing feedback on performance against agreed SLAs
- Think of innovative and disruptive ways to solve complex business problems by challenging status quo
- Create & service long term brand IPs to generate ethos and resonance for HSBC India as a brand
- Holders of this role are expected to demonstrate a good understanding of key trends and areas of innovation which influence the way we interact and engage with our external customers, internal stakeholders and audiences. These should include digital marketing, new technology, Marketing Automation, Customer Relationship Management, Agile working practices, and data and analytical tools, and how this helps HSBC to be more customer centric.
- Formulating and implementing Marketing activities and campaigns based on innovation, new age technologies and out of box thinking to support the achievement of revenue growth targets for HSBC India – WPB
- Building the HSBC brand presence and supporting the local activation of campaigns and events
- Collaborating with key internal stakeholders and effectively managing a broad range of agencies (e.g. creative, media and events) to ensure timely delivery of campaign
- Keep abreast of customer needs and latest Marketing trends within the industry via all opportunities whether face-to-face, online or via research
- Contribute to the implementation and monitoring of the application of Marketing policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance
- Detailed understanding of retail banking products and services
- Leadership, agency management and collaborative skills
- MBA in Marketing and/or prior experience in Marketing will be an added advantage
- Strong and consistent communication skills and ability to communicate and collaborate with multiple teams in multiple locations. Fluent oral and written English communication skills.
- Prior experience in customer product /proposition marketing including digging customer insights, forming marketing strategies, developing campaigns for customer acquisition, organizing customer events, launching new product / proposition will be preferred
- Prior experience in customer product /proposition marketing including digging customer insights, forming marketing strategies, developing campaigns for customer acquisition, organizing customer events, launching new product / proposition will be preferred
- Relevant experience in Marketing & Brand & Social strategy
- Ability to think and work innovatively, and capable to influence the key stakeholders to deliver the result
- Can work independently, both at a strategic and at a tactical level