
Sr System & Cloud Engineer
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Oversee load balancers, Global Server Load Balancing (GSLB) equipment, Content Delivery Network (CDN) platforms, and troubleshoot client/server issues.
- Handle proactive and reactive outages, work with vendors, and take ownership of network incidents, escalations, and root cause analysis.
- Lead backbone network design and architecture for on-premises and public cloud migration, and build hybrid connectivity solutions.
- Work with business unit leadership, product managers, and customers to develop project objectives, timelines, and feature requirements.
- Support network system availability, manage network capacity, and ensure compliance with Information Security standards.
- Deploy equipment, manage SSL certificate hosting and renewal, and build infrastructure for data centers and cloud environments.
- Implement and continually improve operational procedures, systems, and network engineering best practices.
- Offer on-call support, monitor infrastructure and hosted services, and troubleshoot complex issues.
- Manage and influence global teams, provide guidance and support, and mentor team members in areas of expertise.
- Communicate incident impacts, risks, and mitigation plans to executives, document incident information, and create network engineering documentation and best practices.
- Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.
- Serve as an SME for VMware and Nutanix virtualization, handling deployment, performance tuning, and lifecycle management.
- Deploy and manage VMware ESXi and vSAN and Nutanix HCI across multiple availability zones.
- Design, implement, and maintain enterprise Windows Server infrastructure with a focus on Windows Clustering and high availability.
- Manage and optimize Azure IaaS environments, ensuring scalability, security, and performance.
- Support and troubleshoot enterprise networking, network security (NetSec), storage, and DNS related issues for systems at scale.
- Automate infrastructure tasks using Ansible, Terraform, and scripting (Bash, PowerShell, Perl, or PHP).
- Coordinate with global teams across different time zones, ensuring 24/7 operational reliability.
- Each day is invariably different as a variety of tasks and challenges come up on a regular basis.
- You will collaborate closely with our internal business partners to solve RTB tasks and other support teams when encountering new, unforeseen issues.
- Work with Solutions Engineering and Application Owners to apply accepted deployment standards to properly onboard, architect and deploy applications to operate in a reliable fashion.
- A self-motivated team player who thrives in a fast-paced, goal-driven environment
- 7-10 years’ experience in Enterprise infrastructure support
- Extensive knowledge of VMware and Nutanix virtualization technologies.
- Proficiency in networking, security, storage, and DNS at an enterprise scale.
- Scripting and automation skills with Ansible, Terraform, Bash, PowerShell, Perl, or PHP.
- Excellent verbal and written communication skills, with the ability to document processes clearly.