ASSOCIATE CONSULTANT
HCLTech
- Chennai, Tamil Nadu
- Permanent
- Full-time
Sub Domain: IBM Data Analytic Accelerator (IDAA)
Location: Offshore
Level - E1/E2/E3 E3
Skills Required
Installation of IDAA code
Installation of Rocket Loader code
Knowledge of IDAA administrative activity
o Pairing/unpairing an accelerator
o Setting up replication
o Adding/removing, altering keys, disabling/enabling acceleration, disabling/enabling replications, gathering stats for tables
o Setting up federation
o Knowledge of the difference between tables, shadow table, accelerator only tables, and reference tables
Understanding of when queries should be accelerated
Knowledge about and when to use the difference set acceleration options
Understanding of the different options to copy data to the accelerators (native loads, loader, and replication)
JCL
Db2 Loads
REXX
Trouble shooting errors
Data Studio (experience with IDAA and loader plugins)o Skills nice to have
SQL
DDL
Setting up Federation
Handling errorsThe analyst will need to be able to handle questions/inquiries from customers about usage of IDAA, how to connect to IDAA and how to write Loader jobs. Be able to write/trouble shoot JCL, REXX and support Db2 objects that support the environment.
Attrition/Rotation - Attrition
TP/FTE: FTE
Interviewer 1 & Interviewer 2 - Jeff Smith, Fari Ghahramany(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.