Principal Digital Product Owner, APAC (Commercial Excellence)
Boston Scientific View all jobs
- Gurgaon, Haryana
- Permanent
- Full-time
- Own and prioritize the APAC product backlog for leadership-facing commercial experience workflows, ensuring alignment with regional strategic priorities.
- Define experience requirements for commercial leaders across APAC, including Sales Managers, BU Directors, General Managers, and Regional VPs, ensuring workflows support their daily rhythms and decision-making needs.
- Translate leadership workflow needs into clear user stories, acceptance criteria, and user experience requirements across forecasting, pipeline visibility, performance management, and coaching journeys.
- Work closely with Pricing, Channel Partner Platform Team, and Order Fulfilment to integrate cross-platform data points and ensure leaders have a unified, connected view of commercial performance.
- Act as the central product interface that unifies insights, workflow signals, and decision-critical information from Data Foundation & Ecosystem, Pricing, Channel Partner Platform Team, and other relevant systems.
- Collaborate with UX teams to design and validate intuitive leadership experiences across desktop and mobile, including dashboards, action prompts, and performance views.
- Partner with Commercial Excellence, Commercial Operations, Experience Analysts, and SFE to ensure leadership workflows accurately reflect commercial rhythms, KPIs, coaching structures, and execution standards
- Lead APAC UAT cycles, workflow validations, and leadership scenario testing to ensure experiences meet market expectations and leadership usage patterns.
- Support change management and market readiness by enabling champions, preparing leaders, and driving adoption for new leadership-facing features.
- Monitor usage patterns, leadership engagement, and data quality across APAC, and feed insights into ongoing backlog refinement and experience improvements.
- Ensure commercial experience leadership experiences adhere to APAC design principles, data standards, and global “to-be” baseline processes.
- Drive structured feedback loops with commercial leaders to capture insights, pain points, execution gaps, and unmet needs across APAC markets.
- Serve as the APAC interface for capability prioritization discussions, aligning leadership needs with both regional and global platform direction.
- Identify opportunities to simplify workflows, eliminate friction, and enhance decision-making effectiveness through integrated insights and connected experiences.
- Contribute foundational workflow logic, data structures, and experience patterns required for future AI-driven insights, guided actions, and AI-powered automation.
- Require 8+ years and above of experience in product ownership, commercial excellence, sales enablement, business systems, or digital workflow platforms in regional or multi-market roles.
- Strong understanding of commercial leadership rhythms across APAC, including forecasting, pipeline management, funnel hygiene, performance reviews, account planning, and field coaching.
- Proven ability to translate leadership requirements into structured user stories, acceptance criteria, and intuitive digital workflows for dashboards, analytics, and decision support.
- Hands-on experience with CRM, commercial execution, or analytics platforms such as Salesforce, Power BI/Tableau and enterprise insights tools.
- Demonstrated success collaborating with cross-functional teams across Commercial Excellence (ComEx), Commercial Operations (ComOps), Finance, SFE, UX, Data/Analytics, and Market Owners.
- Experience integrating data and workflows across multiple platforms (e.g., Data Foundation & Ecosystem, Singularity, Channel Partner Platform Team, Order Fulfilment) to create unified leadership views.
- Background supporting or deploying APAC-scale digital capabilities, ideally involving multiple markets with diverse commercial maturity levels.
- Familiarity with data structures, performance indicators, forecasting logic, and the foundational elements required for AI-driven insights and automation.
- Proven ability to lead UAT cycles, scenario testing, and leadership-facing validations across multiple markets.
- Strong track record of stakeholder alignment, consensus building, and structured communication with commercial leaders at different levels (Sales Managers through Regional VPs).
- Experience working within Agile delivery environments, collaborating with PM, UX, and engineering teams on iterative releases.
- Fluency in English required; proficiency in additional APAC languages is an advantage.