Customer Care / Retail Sales Executive

Vedita Ventures

  • Chennai, Tamil Nadu
  • Permanent
  • Full-time
  • 20 days ago
Role SummaryThe Customer Care / Retail Sales Executive will handle in-store customer interactions, assist with product sales, manage billing through Tally or POS systems, and ensure a smooth customer experience.KRA: Task / Activities
  • Attend to walk-in customers and provide product information
  • Assist customers in selecting products
  • Generate invoices and manage billing through Tally / billing software
  • Handle customer queries and basic support
  • Maintain sales records and daily billing reports
  • Coordinate with inventory team for stock availability
  • Maintain cleanliness and display of retail products
KPI: Performance Metrics
  • Daily and monthly sales targets
  • Billing accuracy
  • Customer satisfaction
  • Product knowledge and service quality
  • Timely reporting and documentation

Vedita Ventures