Proactive/Connectivity Expert MR CT

Chennai, Tamil Nadu
Permanent
Full-time

1 month ago

Job Title Proactive/Connectivity Expert MR CTJob DescriptionProactive/Connectivity Expert - MR CTYour role:The Proactive / Connectivity Expert will be the Engineering specialist for their respective modality, such as MR, CTMust demonstrate technical competency for remote support.They will remain updated abreast with the latest technological developments of the modality in the market and appraise the organization with such developments & related competitive information.They will be the nodal point for the technical issues faced in zone for their respective modality.RSN or other available remote tools & suggestions to field teamAlert handling, Pro-active monitoring.You're the right fit if:BE/B.Tech in Electronics/Electricals/Instrumentations engineeringMinimum 1-2 years of experience in the remote service of specific product linesDeep knowledge of all delivery KPI’s and ensure performance within target Call Analysis.Technical analysis for identifying any failure pattern & timely brainstorming for same.Remote Diagnostics – must have the capability to prepare repair plan based on log analysis.Must demonstrate skillset for usage of PRS tools.How we work together
We believe that we are better together than apart. This means working in-person at least 3 days per week.About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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