Analyst - MST Reporting & Systems

Bangalore, Karnataka
Permanent
Full-time

30 days ago

About Lowe’sLowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visitAbout the TeamThe Merchandising Service Team is responsible for maintaining the "Big Three" in-store priorities: cleanliness, full stock, and proper service. Their primary role is to optimize merchandising execution by aligning and streamlining operations across various business units and workflows, providing the necessary context and data to inform decisions and drive action. Acting as a key liaison, they collaborate with stakeholders to plan capacity, prioritize resets, and develop operational standards and SOPs. Ultimately, their focus is on boosting productivity and ensuring the effective implementation of merchandising strategies, with a strong emphasis on high-quality execution throughout the store.Job Summary:The ‘Analyst’ is responsible – Maintain and deliver scorecards and dashboards to represent critical metrics through business and functional knowledge to ensure timely insights from the same are available to the Field & Sr. Leadership team. Support operations through data analytical capability.Roles & Responsibilities:Core Responsibilities:

Leverage data pulls to be utilized in multiple dashboards used across teams.
Build & maintain daily, weekly, quarterly, and seasonal reporting, dashboards and scorecards.
Deliver execution along with reporting within prescribed timelines with expected level of quality.
Lead mid complex projects, while collaborating with local & global stakeholders to transition and pilot new process capabilities as well.
Partner with Store Merchandising team to execute and implement process improvements and efficiency gains.
Build a thorough functional context to create & maintain process related documentation by liaising with relevant stakeholders.
As a functional expert, support team by conducting process related trainings.
Build global partnerships through regular interactions with local / global stakeholders for seamless execution.
Act as peer buddy for the new hires within the team.
Work in a team environment with focus on achieving team goals vs individual goals.

Years of Experience:2 to 4 YearsEducation Qualification & Certifications (optional)Required Minimum Qualifications:

Bachelor's Bachelor's degree with 3-4 years of relevant experience
Master's degree in Data Analytics / Retail / Operations Management with 2+ years of relevant experience
Degree plus 1+ years’ experience in an analytical role OR 3+ years of relevant experience in a professional environment

Skill Set RequiredPrimary Skills (must have)

Power BI (Intermediate to Advanced)
MS Excel (Intermediate to Advanced)
SQL (Intermediate)
Understanding of Retail Industry (local or global)
Strong communication skills – ability to comprehend, articulate, and seamlessly communicate locally and globally
Process Improvement / Automation mindset
Problem Solving – ability to leverage data, information, and visuals to solve business and execution challenges. Identify ways of improving the process
Experience working on the Global Operating Model

Secondary Skills (desired)

Power Apps & Power Automate
Project Management (Basic)
Knime / Alteryx

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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