Client Onboarding - Associate - Prime Brokerage

Morgan Stanley

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 6 days ago
[Associate/ Manager – Prime Brokerage]Division: Prime Brokerage Job Title: Client onboardingLocation: Mumbai Job Level: Associate / Senior AssociateCompany ProfileMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.Department ProfileFor more than 30 years, Morgan Stanley has led the industry and set the standard for excellence in prime brokerage. Our large market share not only testifies to the value we provide, it also gives us the industry insight and experience to serve our clients better. Moreover, we are consistently rated Number One across a broad range of services. Our proprietary technology and shared platforms increase efficiency at every stage of the trading cycle. Client service representatives focus on adding value and Morgan Stanley’s flexible, customizable portfolio analytics accommodate clients’ unique requirements.Our ultimate goal is to help our clients succeed. We provide access to the full breadth of the Morgan Stanley franchise, connecting clients to a wide range of expertise, from innovative investment ideas to new sources of capital. In addition, our worldwide presence allows us to devote global resources to fully address client goals and objectives.Our clients attest that Morgan Stanley Prime Brokerage does not just promise excellence in service and solutions—we deliver.Background on the TeamMorgan Stanley Prime Brokerage is dedicated to client service and cultivates an environment of process control, accuracy and efficiency. The Client Services team has professionals located in offices throughout the world – New York, San Francisco, London, Mumbai, Hong Kong, Singapore and Sydney.The Prime Brokerage Account Manager team is a comprehensive partner to the global PB organization. The Account Manager is responsible for servicing a variety of clients, predominantly hedge funds. This position requires strong relationship management skills to help build a true partnership between our clients and Morgan Stanley. The Account Manager is considered a central point of contact for our clients. The Account Manager acts as a conduit between the client and the rest of the firm, providing escalation support, navigation, and helping to deliver tangible solutions. Commitment from senior PB management in NY, London and HK to leverage expertise and knowledge of the Mumbai team to the maximum has resulted in the team being core members of global working groups and project teams.The Mumbai team includes chartered accountants, MBA and other professionals with ambitious learning goals, strong analytical skills and eagerness to accept challenging assignments. Our team is structured and aligned to global coverage team. We have made consistent and significant investments in our technology platform. The result of our efforts—a highly automated exception-based processing system and state-of-the-art tools and applications—allow our client service team to better focus on analysis of client needs and quick response to client inquiries.Primary Responsibilities
  • Single point of contact who oversees the entire client onboarding process across all asset classes and client types
  • Assisting in the client integration process by hosting weekly calls, providing regular updates to clients, ensuring timely progression of follow up items, and managing client expectations around next steps and timing
  • Identify, promote, and maximize the client's overall relationship with the firm
  • Break down product silos during onboarding will increase transparency into client needs and therefore maximize commercial opportunity
  • Provide updates to the larger Prime Brokerage team regarding launch statistics around fund count,
  • Understand the client's market, product, and operational needs
  • Educate the client on Morgan Stanley's capabilities
  • Mitigate franchise risk
  • Provide an escalation point
  • Ensure complete and accurate setup
  • Use of internal technology to improve our process and allow for a reduction of manual intervention
  • Eliminate duplication of tasks by creating a roadmap for both the client and project manager to follow during the onboarding process
Skills required (essential)
  • 1 to 5 years of relevant experience in an Investment Bank or Custodian Bank with focus on capital markets and proficiency in financial products
  • Chartered Accountant or M.B.A. from reputed Institutes
  • Understanding capital markets and how various products are traded and understanding MS offering around same
  • Familiarity with basic accounting principles
  • Understanding of prime brokerage business
  • Demonstration of excellent communication and relation building skills
  • Exceptional organizational skills and a high degree of attention to detail
  • Ability to identify and escalate issues effectively and appropriately
  • Generalist skill set with the ability to deal with all levels of client organization and our firm's support structure
  • Ability to handle pressure, prioritize and multi-tasking during the course of a business day
  • Proven ability to take ideas forward and to challenge current processes with integrity and maturity
  • Strong project management skills
  • Proficiency in MS Office and related applications (Word, Excel, PowerPoint, Project)
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.WHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Morgan Stanley