Job Title: Key Account Manager - eCommerce | FMCGLocation: Gurugram, HYExperience: 2+ yearsIndustry: FMCG (Beauty, Personal Care & Hygiene)Function: Sales / E-commerce / Key AccountsKey Responsibilities- Manage and grow key e-commerce accounts such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, etc.- Own P&L, topline and bottom-line performance for assigned e-commerce platforms.- Plan and execute monthly/quarterly sales targets, promotional calendars, and visibility campaigns.- Lead commercial negotiations including margins, visibility spends, joint business plans (JBPs), and annual contracts.- Coordinate with internal teams (Marketing, Supply Chain, Finance, Category, Operations) to ensure smooth execution.- Drive assortment expansion, new product launches, and availability across platforms.- Monitor sales performance, stock health, fill rates, ROAS, and campaign effectiveness.- Analyse platform data and dashboards to identify growth opportunities and corrective actions.- Ensure compliance with platform processes, pricing hygiene, and brand guidelines.Desired Candidate Profile- Minimum 3+ years of relevant experience in FMCG (mandatory)- Prior experience managing e-commerce key accounts is essential- Preference for candidates with exposure to Personal Care / Hygiene / Beauty / Wellness categories- Strong understanding of online channel dynamics, promotions, and digital shelf management- Excellent negotiation, stakeholder management, and analytical skills- Proficient in Excel, data analysis, and performance tracking- Ability to work in a fast-paced, target-driven environmentEducational Qualification- Any graduate with strong relevant experience- MBA / PGDM in Sales & Marketing or equivalent (preferred) (ref:updazz.com)