Specialist/Tech & Functional SME - Power Platform & Sharepoint focus
Control Risks View all jobs
- New Delhi
- Permanent
- Full-time
- Work closely with the Enterprise Applications Solution Architect and Technical Delivery Manager to design and deliver Power Platform and Sharepoint solutions including architecture and design decisions.
- Design and implement solutions using PowerApps (Canvas and Model Driven), Power Automate, Power BI, Microsoft Dataverse and Sharepoint.
- Establish and enforce Power Platform environment policies, Data Loss Prevention (DLP) rules (in conjunction with the Infosec team), and license optimization using the Center of Excellence (CoE) toolkit.
- Build complex, efficient Power Apps and automated workflows to streamline operations.
- Integrate Power Platform solutions with external data sources, including SharePoint, Azure SQL, REST APIs, and the Microsoft Dynamics 365 suite.
- Provide expert-level guidance, documentation, and best practices to developers (including citizen developers) and stakeholders.
- Manage Application Lifecycle Management (ALM) by configuring CI/CD pipelines for solution deployment across environments.
- Work with the Business Teams to understand opportunities / requirements, develop user stories in DevOps (or ITSM) and define product backlog.
- Inspire the business through demonstrations of the possibilities of Power Platform, Sharepoint and their wider capabilities / integration to meet Control Risks needs and strategic ambitions.
- Explore the functionality of AI tools including Co Pilot, use cases within Control Risks and advise on the approach and implementation.
- Advise customers on best practices for Power Platform & Sharepoint processes, user interface and architecture.
- Develop functional designs, test plans and scripts where applicable.
- Develop and deliver the configuration/customisation/integration/enhancements to the solutions as necessary.
- Prepare and represent Power Platform and Sharepoint changes at CAB.
- Work with other teams on ad hoc projects as a SME utilisation resource from the Enterprise Apps team to complete project tasks on time and within budget.
- Provide technical support for D365 CE solutions focusing on Sales, Project Operations, Customer Service and Omni channel.
- Drive innovation and developing solutions that improve the efficiency and capability of Power Platform and D365 CE users.
- Assist in the platform releases (upgrades) with regression testing and work with the business to arrange functional tests.
- Provide Go-live/ Hypercare support where relevant.
- Resolve tickets and issues raised by Business Teams in accordance with internal service levels, processes, and procedures (L3/L4 Support).
- Implement product best practices based on Microsoft Dynamics standards and supported configurations.
- Help and provide guidance with training SMEs in areas specific to their BAU activities.
- Work with the business SME's, help with knowledge, answer questions, drive a knowledge base.
- Data migration: Assist with the facilitation of data sets for ETL activities and work with the business teams.
- 5+ years of development and extensions using the Power Platform: Canvas driven Apps, Model driven Apps, Flow, Power Virtual Agent, Dataverse & Sharepoint based solutions
- Desirable: 3+ years of experience configuring and implementing Dynamics 365 CE, including technical development skills (customisation, extension and integration)
- Bachelor's degree and 5+ years relevant work experience
- Proven experience in business analysis with organisations of various size and complexity is an advantage
- Excellent problem-solving and analytical skills
- Business process mapping and optimisation: experience leading ongoing reviews of business processes and developing optimisation strategies
- Good interpersonal skills, possessing the confidence to build relationships with all levels of stakeholder
- Must have in depth knowledge of Microsoft Power Platform and Sharepoint. This includes deep knowledge of Power Apps (Canvas & Model-driven), Power Automate, Dataverse, Power BI
- Good understanding of Dataverse security models, ALM, and governance practices
- Good grasp of new / emerging technology trends - experience of Co Pilot for Power Platform, Power Virtual Agents (Copilot Studio) or AI Builder will be a significant advantage
- Background in .NET or C# development is desirable
- Any experience on D365-CE is an advantage!
- Problem Solving
- Owns problems, identifies and works with the right people to solve problems quickly within own remit and wider team(s)
- Innovation & Creativity
- Reviews and looks for efficiencies in ways of working; Constantly seeks innovative ways to improve services we offer to our clients.
- Shows initiative in work, contributing new solutions or new ways of doing things
- Applied Thinking/Decision Making
- Be prepared to make decisions and effective implementation of those decisions
- Translates decisions into effective actions and implementation
- Acts decisively and make difficult decisions even if unpopular
- Results Oriented
- Delivers on personal objectives to deliver to strategic and department plans - Focuses on delivery, strives to exceed expectations
- Shows drive and determination to achieve high standards
- Driving profit/margin improvement.
- Suggests and makes improvements and efficiencies to manage costs and improve margins.
- Understands need to work within project scope including price.
- Communication, planning work and influencing.
- Communicates clearly and concisely using language appropriate to audience.
- Displays sensitivity to develop constructive relationships with others.
- Plans and organises workload of own and others, suggests priorities as necessary.