HR Coordinator

• Follow standardized global processes for key HR activities and execute these within the agreed service level agreements (SLAs) and quality standards. Process may include:
• Manage the onboarding experience for employees from acceptance of offer to their first day, ensuring all relevant contractual documents are obtained and the employee is ready to start working on their first day.
• Ensure all trackers and employee files are updated and accurate and comply with internal policies and processes
• Manage background screening processes according to established country procedures
• Coordinate benefits administration and leave management in specified jurisdictions
• Support the administration of global mobility processes including routine visa/work permit applications
• Process employee exits following standard protocols
• Assist with basic employee relations matters under guidance from HR Business Partners
• Provide pro-active support with ad-hoc tasks where necessary and ensure any issues are flagged to ensure delivery is in line with agreed deadlines

• Collate monthly changes (new starters, leavers, contract changes).
• Validate employee data for accuracy before submission
• Ensure correct documentation is provided
• Record and verify sickness and unpaid leave.
• Prepare and submit payroll input to Payroll/Finance teams.
• Resolve errors or missing information with managers.
• Act as the first point of contact for payroll‑related queries.

• Maintain accurate employee data in D365HR and other HR systems
• Generate standard people analytics reports and metrics as required
• Process HR-related invoices and purchase orders according to established procedures

• Support the creation and updating of Standard Operating Procedures (SOPs) to ensure we maintain comprehensive documentation of local processes and procedures
• Contribute to continuous improvement initiatives by identifying opportunities for process enhancement which includes adopting AI and technology to automate processes
• Support change management initiatives and communication plans for new processes
• Assist in testing and implementation on new HR system functionality and provide feedback to enhance technology and processes
• Participate in cross-jurisdiction training to expand knowledge beyond primary location

• Maintain accurate records in compliance with data protection regulations
• Follow established protocols for document retention and security
• Execute HR processes in alignment with local labour laws
• Maintain updated policy documentation and employee communications

• Respond to compliance queries and Internal/External audit requests as instructed
• Support with salary benchmarking requests (internal and external)

• Co-ordinate and assist with Global Reward cycle activities such as compensation survey submissions and pay analysis, reward benchmarking, insurance and benefits reviews
• Co-ordinate Partner Reward issues, such as preparation of partner reward letters, partner organisation charts, pyramids and mailing lists

• Fluency in spoken and written English
• Strong technical aptitude and experience with HR information systems
• Demonstrated ability to follow complex processes and maintain accurate documentation
• Excellence in data management and attention to detail
• Strong service orientation and communication skills
• Experience in maintaining confidential information
• Highly collaborative, enabling a working partnership with the HR team and the business generating enthusiasm and commitment from others
• Able to work flexibly and respond to changing business priorities
• Demonstrate sound judgment and discretion
• Intermediate to advanced working knowledge of Microsoft Excel and Word
• Data and technology fluent- able to use technology and data to enable efficiency

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