
Senior Salesforce Technical And Solution Architect
- Thiruvananthapuram, Kerala
- Permanent
- Full-time
- Define and drive long-term Salesforce technical roadmaps aligned with business strategy.
- Lead the architecture, design, and implementation of complex Salesforce solutions across multiple clouds.
- Establish and optimize CI/CD pipelines and DevOps practices within the Salesforce environment.
- Provide architectural guidance leveraging frameworks such as TOGAF, Zachman, or similar enterprise architecture methodologies.
- Optimize Salesforce performance (Apex, SOQL, integrations, UI) for large-scale, high-volume data environments.
- Mentor and coach technical teams, delivering training on best practices, standards, and reusable frameworks.
- Collaborate with business and executive stakeholders to articulate technical solutions in business-friendly terms.
- Gather, analyze, and translate business requirements into detailed technical specifications and solution designs.
- Stay current with emerging technologies (AI/ML, IoT, Blockchain) and evaluate their applicability within Salesforce.
- 10+ years of experience in the Salesforce ecosystem, with at least 5 years as a Salesforce Architect.
- Proven expertise in Sales Cloud, Service Cloud, and Financial Services Cloud, delivering secure and scalable enterprise solutions.
- Strong knowledge of Salesforce features including Case Management, Entitlement Processes, Workflow Automation, Omni-Channel (voice, email, chat).
- Hands-on experience integrating Salesforce with major cloud platforms (AWS, Azure, GCP).
- Solid understanding of data warehousing, ETL processes, and BI tools.
- Proficiency in scripting/automation using Python, Bash, or similar languages.
- Deep industry expertise with Salesforce Industry Clouds or vertical-specific solutions.
- Strong grasp of enterprise integration patterns, APIs (REST, SOAP, GraphQL), and middleware platforms (Mulesoft, Informatica, etc.).
- Excellent problem-solving skills with the ability to handle complex technical challenges.
- Strong business acumen with the ability to align technology solutions to organizational goals.
- Salesforce Architect certifications (CTA, Application Architect, System Architect, Integration Architect) strongly preferred.
- Experience in regulated industries such as Financial Services, Healthcare, or Automotive.
- Knowledge of governance frameworks, compliance (GDPR, HIPAA), and security best practices in Salesforce implementations.