Assistant Manager- City lead
- Delhi
- Permanent
- Full-time
- Team management
- Lead a 4-5 member city team (field & calling ops) to drive daily delivery
- Supply building & onboarding
- Identify & onboard fleet owners & relevant HCV supply (14ft+, 17ft+, etc.)
- Cancellation analysis & feedback
- Investigate cancellation reasons & share structured insights with central teams
- Execution & pace ownership
- Drive outcomes across order nudges, cancellation resolutions, & follow-ups
- On-ground visibility
- Regularly visit loading points, meet partners, & surface operational gaps
- Process quality & discipline
- Maintain city hygiene metrics, & ensure protocol adherence
- Research & pricing benchmarking
- Periodically gather insights on competitor pricing, supply practices, & partner payouts
- Track local transport patterns, peak demand periods, & corridor-specific challenges to build sharper execution rhythm