Associate Service Manager - WBG HO / IPO / CIP - Customer Service

Kotak Mahindra Bank

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 22 days ago
Job Category: KMBLDegree Level: Bachelor's DegreeJob Description:Position : Sigma Account Service -Location : Mumbai BKCHandling Account Opening, Account maintenance, Term deposit requests,CMS setup documentation (new clients/modification for existing clients),Escrow accounts creation, handling CMS client queries etc., through client interactionEnsuring delivery of quality service to clientsEnsuring customer requests/queries are attended to and resolved within TATCoordination with stakeholders like RPC, CMS Setup, CMS Ops, PSM, RM,LCC, BSG, IT etc. to speed up customer requests and resolve issuesAdditional Skill Set Required: Should have knowledge about Nodal Account/ Escrow AccountAbility to work under pressure in a dynamic environmentShould have eye for detail &; be meticulousStrong communication (Oral and Written) &; Networking Skills

Kotak Mahindra Bank

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