Cafe Manager

• Proven experience as a Cafe Manager or similar role, with 5 to 10 years of experience in the food and beverage industry
• Strong leadership and management skills, with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and staff
• In-depth knowledge of coffee brewing techniques and espresso-based beverages
• Experience in menu planning, including the development of new and innovative coffee drinks
• Hands-on experience in managing inventory, controlling costs, and achieving financial targets
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Knowledge of health and safety regulations and ability to enforce strict adherence
• Flexibility to work shifts, including weekends and holidays
• Bachelor's degree in hospitality management or a related field is preferred

• Oversee the daily operations of the coffee houses, including staffing, inventory management, and customer service
• Ensure an exceptional customer experience by maintaining high standards of quality and cleanliness
• Lead and manage a team of baristas, providing guidance and support to achieve operational excellence
• Develop and implement strategies to increase sales and profitability, including creating and executing marketing initiatives
• Monitor and analyze key performance indicators to identify areas for improvement and implement effective solutions
• Manage and maintain relationships with suppliers, ensuring the availability of high-quality coffee beans and other supplies
• Ensure compliance with health and safety regulations and maintain a clean and safe working environment
• Handle customer feedback and resolve any issues or complaints in a timely and professional manner
• Stay updated with industry trends and innovations, and continuously strive to enhance the customer experience

Expertia AI Technologies