
Solution Support - Quality Assurance Engineer II
- Bangalore, Karnataka
- Permanent
- Full-time
- Fully understand the functionality of the target software, system, or application under test.
- Participate in software requirements reviews, QA estimations, and align QA tasks to the project plan.
- Design and implement thorough, clear, and concise test strategies, test plans, and test cases.
- Perform system, integration, and regression testing by formulating and executing effective testing strategies.
- Log and track defects through to closure, working closely with developers and business analysts.
- Develop and maintain a Test Automation Framework for regression test scripts using tools such as Playwright, Cypress, or Selenium.
- Review software documentation for technical accuracy, compliance, and completeness to mitigate risks.
- Produce detailed documentation for all stages of test development and execution, including results.
- Reduce regression test cycles by identifying opportunities for automation.
- Communicate product readiness, quality levels, and results to stakeholders, regional teams, and clients.
- 5+ years of experience in the full software development lifecycle with strong expertise in Software Quality Assurance.
- Proven hands-on experience in testing J2EE, XML/JSON, and Web Services applications.
- Strong experience in creating Requirements Traceability Matrices, aligning business requirements with test cases.
- Expertise in building test plans, scenarios, and cases with a focus on requirements and objectives.
- Hands-on experience with Web Applications and Web Services testing using tools such as SoapUI, Postman, or equivalents.
- Experience in testing applications running on AWS Cloud.
- Proficiency with RDBMS such as Oracle, SQL Server, or MySQL.
- Hands-on experience with scripting languages such as Python, JavaScript, or TypeScript.
- Strong expertise in developing, maintaining, and executing automated test scripts using Playwright, Cypress, Selenium, or similar frameworks.
- Proficiency with version control systems such as GitHub or Bitbucket.
- Experience with CI/CD tools like Jenkins Pipeline or GitHub Actions.
- Strong working knowledge of Defect Tracking and Test Management tools such as JIRA, qTest, or Quality Center.
- Excellent communication skills with the ability to collaborate across distributed teams.
- Experience in Financial Services, Originations, or Fraud domain is highly preferred
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
- The opportunity to make an impact and grow professionally through challenging projects and learning experiences.
- Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
- Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
- Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
- Lending — 3/4 of US mortgages are approved using the FICO Score.