Job Description:A Position OverviewPosition TitleCluster Sales ManagerDepartmentFederal BankLevel/ BandManager / 401Role Summary: Dual responsibility of Joint Field Work as well as team management.- Interact with Bank’s cluster head & bank employees and manage them on daily basis- Branches directly mapped to him/her.- Manage RMs mapped to him to help them achieve sales targets- Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone.B Organizational RelationshipsReports ToZonal Sales ManagerSupervisesKAMsC Job DimensionsGeographic Area CoveredZone/sStakeholders InternalSupervisors, RMs, Ops, UnderwritingExternalBank – Channel PartnerD Key Result AreasInteract with Bank branch employee, Bank’s Cluster Head to help them achieve sales targets & , while ensuring that the persistency & productivity is maintained· Provide guidance &support to Bank’s employee, TATA AIA KAMs and all stakeholders in terms of submissions, issuance , pending resolve etc· Maintain good relationship with Bank’s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity· Maintain persistency by monitoring case size & healthy product mix· Ensure that they are meeting their team targets as well as individual sales targets· Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel PartnerEnsure Recruitment is as per plans· Regularly interact with HR to ensure that recruitment is as per planMonitor the performance of RMs to promote them to the next level· Ensure that KAMs meet their respective targets which will promote them to the next levelMaintain & drive compliance at the zone· Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching themTop Line Growth/Business EnablementAchievement of NB Premium target, KAM Activation and Product mixBusiness EnablersSales activity management, renewal collection, and high level relationshipmapping with bank staff (very important)Risk‘Own-up’ the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.About Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.