Senior / Operations Manager - US Outbound Sales Process
SkySun
- Mohali, Punjab
- Permanent
- Full-time
🌙 𝗦𝗵𝗶𝗳𝘁: 8:30 PM – 5:30 AM (US Night Shift)
📅 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗗𝗮𝘆𝘀: 5 Days a Week
💼 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 8–10+ years in International BPO (US Outbound Sales)
💰 𝗦𝗮𝗹𝗮𝗿𝘆: ₹20 LPA – ₹25 LPA🔹 𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲:
- End-to-end P&L ownership and revenue delivery
- Lead US outbound sales campaigns (acquisition, cross-sell, upsell)
- Drive performance through KPIs, OKRs & Balanced Scorecard
- Manage large teams, attrition, and engagement strategies
- Optimize dialer strategy, WFM, and campaign execution
- Strong client interaction & stakeholder management
✔ Proven leadership in US outbound call centers
✔ Strong analytical & decision-making skills
✔ Experience in revenue management & operations excellence📩 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗰𝗮𝗻 𝘀𝗵𝗮𝗿𝗲 𝘁𝗵𝗲𝗶𝗿 𝗿𝗲𝘀𝘂𝗺𝗲 𝗮𝘁:
👉📞 𝗢𝗿 𝗰𝗮𝗹𝗹 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆 𝗮𝘁:
👉 9815896559🔁 Feel free to like, comment, or share with someone who might be a great fit!#Hiring #SeniorOperationsManager #BPOJobs #USProcess #MohaliJobs #OutboundSales #LeadershipHiring #CallCenterJobs #NightShiftJobs