SENIOR SPECIALIST
HCLTech
- Chennai, Tamil Nadu
- Permanent
- Full-time
Experience in Cisco APIC is desirable
Experience of consolidated networks (voice,video,data) and associated management technologies (QoS, (Cisco), Traffic Shaping and WAN Acceleration (Riverbed)
Detailed knowledge of network concepts and protocols such as EIGRP, BGP, OSPF, MPLS, STP, HSRP, Load Balancing, and WAN Acceleration.
Knowledge and experience of the following vendor s technologies (from): Cisco, HP, Riverbed, F5, Infoblox, Aruba
In depth knowledge of configuring and troubleshooting switching technologies like STP, VTP, Multicast, QOS
In depth knowledge WLAN technologies- Cisco/Aruba Wireless, access point, troubleshooting and configuration of wireless infrastructure.
Implementation and end to end troubleshooting skills in HP Aruba wireless infra, Knowledge in Clearpass Policy manager management, Aruba central management & knowledge in Aruba switching.
Good Experience with Switching working with wide variety of Cisco, HP, Nexus switches Cisco Nexus Switch N9K, Cisco 2960, Aruba J9772A Cisco SD WAN Router VEDGE 2k,1K
Good Experience with Routing with working exp on Cisco ISR 4k, 1k, ASR series routers.
Good Experience with WLC Cisco 55XX, 35XX, HPE Aruba 7XXX, Cisco AIR AP's
Good Knowledge of F5 Load Balancers, NetScaler NSSDX, QIP DDI,
Experience in Infoblox is must
Knowledge of 6125 Switches, WAN Accelerators, Riverbed, Cisco WAE 512
Experience with monitoring and troubleshooting tools like Solar winds, Wireshark.
Documentation skills (Visio for architecture and network diagrams)Experience
5+ years progressively responsible experience in network engineering, architecture
Experience working on teams that is responsible for large scale distributed IP Network
Certifications are desirable, including CCNA & CCNP, F5, ACMP CCIE(will be added advantages).
Lead in resolving and troubleshooting issues and documentation.
Good understanding of Incident, Change, Problem
and Capacity management
Excellent time management and communications skills, ability to work with remote teams, without day-to-day supervision
Ready to work in 24 7 environment & with good documentation skills
(1.) To ensure that callsor chats are addressed within agreed SLAs (2.) To resolve escalations in a timely manner adhering to the process and quality compliance (3.) To maintain attendance, leave reports , breaks and shift rosters (4.) To update knowledge base through accurate documentation and disseminating knowledge from analyses and reports prepared to team for facilitating effective performance of responsibilities (5.) To perform adhoc analyses, SIP activities and infrastructure management (6.) To ensure postive customer satisfaction and feedback