
Telecallers
- Ernakulam, Kerala
- Permanent
- Full-time
- Any Degree
- Freshers
- Proficient in CRM Software to manage and record client interactions and maintain accurate database entries.
- Excellent active listening skills to understand client needs and respond appropriately during telephonic conversations.
- Strong data entry skills to efficiently enter information gathered from calls into databases and spreadsheets.
- Clear and effective communication skills to convey information and build rapport with clients over the phone.
- Strong time management skills to prioritize and manage multiple client interactions efficiently throughout the day.
- Problem-solving abilities to address client inquiries and resolve issues promptly and effectively.
- Understanding of telecommunications to effectively handle inbound and outbound calls in a professional manner.
- A proactive approach to learning and adapting within a fast-paced work environment.
Expertia AI Technologies