ANALYST

Hyderabad, Telangana
Permanent
Full-time

3 days ago

DesignationANALYSTNo. of Positions1Skill (Primary)DWP-WPE-WORKPLACE VIRTUALIZATIONJob Description (Posting).About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.To learn more about how we can supercharge progress for you, visitEngr-Windows,MSVDISoln/RDSH,TouchSrvcJob Summary
The Engineer in Support & Operations plays a crucial role in ensuring the smooth functioning of Microsoft VDI solutions and related technologies. This role is responsible for developing, maintaining, and enhancing systems to meet business needs while adhering to quality and time standards.(1.) Key Responsibilities
1. Develop And Implement Microsoft Vdi Solutions And Rdsh Configurations To Enhance User Experiences And Operational Efficiency.2. Maintain And Troubleshoot Existing Microsoft Vdi Environments, Addressing Issues And Ensuring Optimal Performance Of Virtual Desktops.3. Collaborate With Clients To Gather Requirements And Develop New Features Or Enhancements Based On Requests Related To Touch Services And Video/Telepresence Technologies.4. Create And Maintain Comprehensive Documentation For Code And Processes, Ensuring Clarity And Facilitating Future Maintenance.Skill Requirements
1. Basic Understanding Of Microsoft Vdi Solution And Rdsh Technologies.2. Familiarity With Windows Operating Systems And Touch Services.3. Fundamental Knowledge Of Video/Telepresence Systems And Their Integration With Virtual Environments.4. Strong Problem-Solving Skills And Attention To Detail.Certification
1. Microsoft Certified: Windows Server Fundamentals (Optional But Valuable)Skill Level 3 (Secondary Skill 1)Data Center-Windows-WindowsSkill Level 3 (Secondary Skill 2)DWP-UCC-Network VoiceSkill Level 3 (Secondary Skill 3)DWP-FSS-Desk Side Services

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