Associate Financial Analyst I

Pune, Maharashtra
Permanent
Full-time

1 day ago

Associate Financial Analyst IAt Ecolab, you can help take on some of the world’s most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are you ready to make an impact?Ecolab is searching for a driven Support Team Analyst for opportunities within our Distributor Finance team in Pune, India.This entry-level role will perform a variety of support related activities including handling inbound and outbound support to distributors and Ecolab associates in various roles throughout the organization. Some activities include account alignment set up, customer agreement eligibility notification, misaligned sales corrections, missing sales concerns, sales split set up and maintenance, refund disputes, pricing portal support, and various others. Incoming requests are sent to a shared email box or call center. This position is responsible for accurate and timely turnaround in accordance too service level agreements.What’s in it For You:

You will join a growth company offering a competitive salary and benefits
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Feel proud each day to work for a company that provides clean water, safe food, abundant energy, and healthy environments

What You Will Do:

Ensure all Support Center activities are completed in accordance with desktop procedures
Handle inbound inquiries received by internal and external customers
Ensure service levels are met daily on all Support Center related activities. Demonstrates urgency to resolve issues with internal Ecolab associates & distributors
Ensuring timely and effective communication to distributor partners
Daily management of incoming volumes: include email counts, coding, and logging
Maintain a positive, professional approach through appropriate business communication
Provide necessary support to execute key business-led initiatives
Completed system set up for customers and authorize agreements
Investigate missing sales (submitted via form) and complete sales corrections

Basic Qualifications:

Bachelor’s degree completed in finance, accounting, business or a related area or equivalent professional experience
Proficient Microsoft Office: Excel, Word, Outlook, and Access
Knowledge of SAP with clear understanding of financial processes
Strong command of English in speaking and writing
Strong problem solving and decision-making skills
Ability to interact with internal and external stakeholders at all levels
Effective oral and written communication skills and strong presentation skills
Must be self-motivated, and both detail and process oriented
Excellent time management skills with ability to manage multiple priorities and meet deadlines
Superior organizational skills and strong attention to detail
Customer service focused with the ability to partner with internal/external contacts
Ability to handle confidential information
Flexibility to adapt to a dynamic business environment
Adaptability
Analytical Skills
Details and quality orientation
Good organizational and time management skills, with ability to manage multiple priorities and meet deadlines
Effective communication and cooperation skills

Ecolab

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