Guest Relations Specialist (1-2 yrs) Bangalore (After-Sales/Customer Service)

The reliable jobs

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 2 months ago
Role Overview: We are seeking a proactive and highly organized Lifestyle Manager to join our team. The ideal candidate will act as a trusted point of contact for our premium clientele, managing their personal and professional needs while delivering exceptional service. This role requires excellent problem-solving skills, discretion, and the ability to anticipate client needs to create memorable experiences. Key Responsibilities: - Serve as the primary liaison between clients and service providers, ensuring seamless delivery of personalized services. - Manage clients' day-to-day requests, including travel arrangements, event planning, and reservations for restaurants, hotels, and experiences. - Coordinate and oversee lifestyle services such as wellness bookings, shopping assistance, and private event organization. - Proactively identify and recommend unique experiences, services, or solutions that add value to clients' lives. - Maintain a detailed understanding of clients' preferences, schedules, and expectations to anticipate their needs. - Build and maintain strong, trusted relationships with clients and vendors. - Handle confidential information with discretion and professionalism. Requirements: - Proven experience in a similar role will be a good add on, such as a lifestyle manager, concierge, or personal assistant. - Excellent organizational and time management skills with the ability to multitask effectively. - Strong interpersonal and communication skills, with the ability to build rapport with a diverse clientele. - Knowledge of high-end service providers, luxury brands, and travel destinations. - Ability to think creatively and solve problems efficiently. - Flexibility to work in a dynamic environment with varying hours. - Proficiency in Microsoft Office and CRM tools is a plus (ref:updazz.com)

updazz .com

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