RO:Service Recovery - Team Member
- Mumbai, Maharashtra
- Permanent
- Full-time
INTERNAL USAGE:
No. of Vacancies: Reports to: National Collections Manager
Is a Team leader? Y Team Size:
Grade: SM/AVP
Business: Retail Lending Department:� Unsecured Collections Sub-Department: Credit Cards & GL
Location:
About Retail Lending >The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank.
About the RoleWhy does the role exist?What is its contribution towards the organization?What is the size of the operation the position manages and supports?
Key Responsibilities� List the strategic/ planning aspects of the role (if any)� List the functional duties/ responsibilities that are executed and their result (non-numeric)� List the managerial responsibilities of the job holdero List the administrative responsibilities of the Job holdero List any team responsibilities and what are the results expected� List the stakeholder interactions involvedo List the liaising activities with other teams (internal or external) to achieve results� List the audit/ compliance related activities� List the reporting/ MIS responsibilities(Start each sentence with an action verb)
QualificationsOptimal qualification for success on the job is:� Education (formal degrees, certifications)� Experience (No. of years, relevant fields)Role Proficiencies:For successful execution of the job, a candidate should possess the following:� Knowledge(e.g Knowledge of risks involved in dealing FX and derivatives with banks and Financial InstitutionsKnowledge of relevant IT systems including NDS, Finacle etcKnowledge of pricing financial products with respect to Forex and Derivatives.)� Skills(e.g Good communication (both verbal & written) and inter-personal skills���� Strong Excel and database manipulation skills, financial and statistical analysis skills)� Abilities(e.g Ability to work effectively across functions and demonstrated ability to coach and mentor othersAbility to manage risk and uncertainty for self and team within a dynamic priority-setting environmentAbility to prioritize and make decisions in a fast-paced environmentAbility to work as a part of team and contribute towards team goalsAbility to manage multiple tasks/projects and deadlines simultaneouslyAbility to conceptualize and implement competent marketing strategies with a view to penetrate new accounts)Skills:Refer to the Job DescriptionAbout Company:Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses