
TL Material Master Data EMEA, SESAP
- Pune, Maharashtra
- Permanent
- Full-time
- Lead and Coach the team of 14 experts to maintain material master data (FINI, RAW, PACK)
- Manage day-to-day operations of the team
- Monitor and improve data accuracy, completeness, and consistency in ERP systems
- Identify and implement process enhancements and automation opportunities to improve efficiency and reduce errors.
- Support Projects and Stakeholder Collaboration
- Partner with business stakeholders, IT, and data governance teams to resolve issues and support initiatives.
- Manage the team of 14 data stewards responsible for governance and maintenance of material master data. i.e. FINI, RAW, PACK
- Manage day-to-day operations of the team: team meetings, daily KPIs, quality monitoring of the work done by the team
- Coach and develop the team
- Responsible, together with the team, to be the Single Point of Contact and escalation channel for business for Operations issues
- Manage escalation process of team issues raised by business
- Conduct root cause analysis for the recurring escalations and errors reported in process and ensure to execute CAPA (Corrective Action & Preventive Action) for errors identified.
- Continued focus on standardization and optimization to drive optimization and customer satisfaction
- Monitor and improve data accuracy, completeness, and consistency in ERP systems
- Support Projects and Stakeholder Collaboration
- Partner with business stakeholders, IT, and data governance teams to resolve issues and support initiatives.
- Customer Service mindset with excellent customer service skills.
- React to business changes, optimize processes, simplify workload, identify risks and alert in time
- Post-Graduation in Business Administration, Accounting, Finance, Economics, IT or equivalent work experience
- Minimum 10 years' overall experience with 5 years' experience in MDM related function and 2 years in people manager role
- Experience in managing operations teams (delivery within SLAs) and leadership skills
- Experience in MDM application systems as key user (preferably SAP and SAP MDG)
- Expertise in SAP Material Master data (MM)
- Keeps deadlines and produces high quality output
- Strong work-ethic and commitment to business principles
- Excellent communication, networking and presentation skills
- Ability to multi-task, follow through on actions agreed and attention to detail
- Fluent in both written and oral English
- Proficient in SAP, MDG, ServiceNow
- Expertise in Microsoft Excel and Power Bi