Hotel Guest Relation Executive/Manager

• 1-3 years of experience in Guest Service Management
• Proficiency in Guest Handling and Front Office Operations
• Strong interpersonal and communication skills
• Knowledge of Hotel Management and Hospitality industry
• Ability to handle guest relations effectively
• Experience in guest service and customer engagement
• Certification in Hospitality-Hotels / Restaurants is a plus

• Manage guest relations and ensure exceptional customer service experiences
• Oversee front office operations and handle guest inquiries and requests
• Build and maintain guest relationships to enhance customer loyalty
• Coordinate with various departments to meet guest needs efficiently
• Resolve guest complaints and issues in a timely and professional manner

Expertia AI Technologies