Required: Diagnostic Engineer - Automotive industry At Gujrat Location About The Company- Automotive Industry ( Car Dealership ) MUST BE Experience 3 to 5 years as a Diagnostic Engineer (Preferably from - A ( Automotive industry ) Location - Ahmedabad, Surat SALARY - upto 40k Job Summary As a certified diagnosis technician, you are a specialist for the systematic performance of complex fault diagnoses, checking repair processes, performing final inspections, and, if needed, handling the vehicle over to the customer. You support colleagues in systematic fault diagnoses and subsequent repair steps, thus finding professional solutions for difficult cases. You increase workshop efficiency by optimizing diagnosis procedures and transfer your diagnosis know- how and information on new technical features to your colleagues. As a representative of the brand, your conduct is reliable, trustworthy, and partner-oriented. You think and act like service provider and have a confident manner when dealing with colleagues and customers in stressful situations. By treating customers and customer property with appreciation, you make a decisive contribution to the brand image and customer satisfaction. As a Certified Diagnosis Technician, you work independently and develop your own individual strategies for solutions. You are willing to learn and have the potential to learn. Training Training and certified technology specialist in a motor vehicle service profession or proof of comparable competencies Training series to become a certified diagnosis technician (including expansion of diagnosis skills, methods for fault correction) and annual participation in product training courses by OEM Initial training in OEM-specific diagnosis systems. Preferably should have completed Certificate course in Automotive Mechatronics (CAM) or Advanced Diploma in Automotive Mechatronics (ADAM). Main tasks Service Reception Performing a visual inspection or on-board diagnosis. Using various checklists during service reception (service registration, reception preparation, carrying out reception and preliminary diagnosis), which make it possible to check and document proper performance of the individual work steps.Work preparation Accepting, transferring, and explaining the workshop order and checking the order contents. Registering the processing time and checking the vehicle history. Preliminary diagnosis and diagnosis Systematically and professionally carrying out complex diagnoses on vehicles using corresponding diagnosis tools and aids (visual inspection, on board diagnosis, test drive, and off-board diagnosis). Documenting the results of the preliminary diagnosis on the workshop order. Checking the up-to-dateness and quality of the data and preparing the vehicle or required diagnosis tools. If necessary, contacting the customer for additional information on the malfunction. Performing difficult diagnoses in cooperation with the system technician or diagnosis expert under dynamic test conditions in the workshop or on the road. Ascertaining the cause of special malfunctions and initiating possible measures for rectifying the problem. Comparing the vehicles present condition with the common production configuration and assessing the technical condition. Documenting diagnoses methods and processes in a suitable diagnosis database. In the case of especially complex technical problems and/or an inconclusive diagnosis, contacting the Diagnosis Expert at Diagnosis Support Center (DSC). Contacting the DSC to ensure the time allowed for warranty and goodwill work is met. Using various checklists during the preliminary diagnosis, which make it possible to check and document proper performance of the individual work steps. Diagnosis and repair support Advising and supporting workshop personnel in difficult diagnosis cases and when additional information is needed. Ensuring that workshop personnel perform systematic diagnosis. In cooperation with System Technicians or Maintenance Technicians, internally authorizing repairs based on the provided diagnosis and using the specified tools and equipment. Performing the work yourself in some cases. Carrying out concluding function and quality checks to ensure the sustainability of the repair. Supporting with retrofitting and commissioning of complex special equipment or performing retrofit work yourself. Asking for external support from Diagnosis Support Center if needed. Final inspection and vehicle handover Performing a final inspection of the repaired vehicle as regards degree of fulfillment of the repairs, roadworthiness and functional reliability of the main components and systems under dynamic test conditions. In coordination with certified service advisor, personally handling over the repaired vehicle to the customer and explaining the results of the diagnosis, as well as the performed work. If necessary, providing additional notes on handling to the customer. At the request of the customer or certified service advisor, carrying out final test drives with the customer.
