Clinitech Laboratory - Receptionist/Front Office Role (1-4 yrs) Navi Mumbai/Mumbai (After-Sales/Customer Service)

Clinitech Laboratory Limited

  • Navi Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 2 months ago
We are looking for a professional and courteous Receptionist to join our diagnostic center. The ideal candidate will be the first point of contact for patients and visitors, responsible for handling front-desk activities, managing appointments, and providing exceptional customer service to ensure smooth operations of the diagnostic center.Key Responsibilities:1. Greet and assist patients and visitors in a courteous and friendly manner.2. Manage patient registration and verify relevant details like contact info, referral, and payment method.3. Schedule, confirm, and manage appointments for diagnostic tests and consultations.4. Handle incoming calls, provide information, transfer calls, or take messages as needed.5. Coordinate with laboratory/technicians to ensure smooth patient flow and timely reporting.6. Collect payments, issue receipts, and maintain billing records. (ref:updazz.com)

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