Your challengesAttending Pipettes Maintenance, RepairCalibration of pipettes as per ISO 8655Knowledge about ISO 17025 standardsInstallation of Eppendorf general instruments.Attending Breakdown Service of standard & specialty instrumentsAttending Instruments Maintenance of standard & specialty equipment’sSending quotations to customers for required sparesAchieving the Service business targetAchieving AD GoalsService revenue Generation including payment collectionRevenue management for the assigned territoryComplaint Management for the assigned territoryCustomer CommunicationSending Service/AMC ProposalsCustomer PresentationsWorking with the sales & service manager of the BranchUpdating the market feedback to the managementDaily CRM update (E365).Your expertiseMinimum 2 to 3 year’s industry related Calibration experience.Key understanding to handle customer complaints and workflows.Excellent verbal and written communication skills.Professional experience in MS office tools is desired.Bachelor's degree in B.Tech / Diploma (ECE/ EEE or equivalent).Your benefits at EppendorfWe truly appreciate our employees and their performanceWe offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growthBy working with us, you will make a meaningful contribution to improving human living conditionsAttractive salary, employee benefits and performance bonus.Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
