Clinical Transformation Project Manager
- Mumbai, Maharashtra
- Rs. 20,00,000 per year
- Permanent
- Full-time
- Lead end-to-end project planning, execution, monitoring, and delivery using PMP best practices.
- Develop and maintain comprehensive project plans including scope, timelines, budgets, resources, risk assessments, and communication plans.
- Utilize data analytics tools to gather insights, evaluate performance, forecast outcomes, and support decision-making throughout the project lifecycle.
- Drive service development initiatives by collaborating with product managers, UX/UI teams, engineering, operations, and other key stakeholders.
- Facilitate requirement gathering, user-story development, and service blueprinting for new or enhanced service offerings.
- Manage project risks, issues, and dependencies; establish mitigation strategies and contingency plans.
- Prepare and deliver high-quality reports, dashboards, and presentations for senior leadership and project steering committees.
- Ensure alignment between project goals and organizational objectives while maintaining a strong customer-centric focus.
- Lead cross-functional meetings, sprint reviews, stand-ups, and stakeholder communications to ensure transparency and progress tracking.
- Continuously evaluate project processes, implement improvements, and promote a culture of operational excellence.
- Bachelors degree in Business, Engineering, Information Technology, or related field.
- PMP certification or equivalent project management credential (e.g., Prince2).
- 5+ years of experience in project management, including at least 2+ years in service development.
- Proficiency with PMP tools such as MS Project, Jira, Asana, Smartsheet, or similar platforms.
- Strong skills in data analytics tools such as Power BI, Tableau, Excel, SQL, or equivalent.
- Solid understanding of service lifecycle development, service delivery models, and customer experience considerations.
- Proven ability to manage multiple complex projects simultaneously.
- Excellent communication, presentation, and stakeholder management skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Masters degree in Business Administration, Project Management, or related field.
- Experience working in agile or hybrid project environments.
- Background in digital transformation, IT services, or product development.
- Familiarity with automation, predictive analytics, and process optimization methodologies.
- Certifications such as Certified Scrum Master (CSM), PMI-ACP, or Lean Six Sigma.
- Strategic Planning & Execution
- Data-Driven Decision Making
- Risk & Change Management
- Cross-Functional Leadership
- Stakeholder Engagement
- Process Improvement
- Service Innovation
- Communication & Collaboration
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