Network Analyst

Mumbai, Maharashtra
Permanent
Full-time

30 days ago

Your IT Future, Delivered.Network AnalystWith a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.What you will do:

Ensure continuous availability and running of the IT network across the all locations through 24 * 7* 365 Network Operations Centre.
Hybrid working options Home / Office available.
LAN/WAN Health Monitoring, Ticket Booking and Resolution. Like; Packet Drops, High Latency, CRC Error, Etc.
Co-ordinates and lead incident resolution for Telecom infrastructures
Co-ordinates technical information gathering from internal/external customers during incident resolution. To be the SME of telecommunications and support the Service Centers' telecommunications infrastructure including WAN, (W) LAN & Voice Services.
Responsible for the resolution of business-critical incidents by providing interim and permanent technical solutions that can be supported
Resolves and diagnoses incident trends and network capacity to enable the correct capacity planning and capabilities of existing infrastructure, to meet business demand
Participates in changes and follow the change control process
Monitors, analyzes, reports and solve events having an adverse effect on the infrastructure.

Ready to embark on the journey? Here’s what we are looking for:

Degree in Computer Science, Information Systems or equivalent experience
Minimum 2 years of Telecoms experience
Good English language skills
Excellent communication, prioritization and organization skills
Very good TCP/IP knowledge
Good networking knowledge (on CCNA/CCNP level)
Good knowledge of Cisco switching/routing technologies
Good knowledge of Cisco VPN technologies
Good understanding of any proxy platform
Good Wireless LAN knowledge
Good Video Conference knowledge on on premise / cloud platforms.
Very good understanding of any FW/NIPS platform.

WHAT IS THE PLUS POINT (S)

ITIL Foundation/ Certification knowledge a plus.

Desired Age : 25 - 29 Yrs with 2 - 4Year experience.Location : Position based at IT Services location at Mumbai.WHAT YOU WILL GET FROM US

Great Team of IT Professionals with Global Working Exposure
On-Going Professional and Technical Training and Certifications
Global Internal Job Opportunities Available Within DPDHL

DHL IT Services – About UsIT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:

Supports over 260,000 DPDHL e-mail users;
Runs more than 7700 servers;
Supports more than 2000 global services and applications;
Processes 9 million shipment information messages per day;
200000 man days per year of development application.

Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of the logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia Cyberjaya in Malaysia and in India – Chennai, Mumbai, Hyderabad, Bangalore & Indore).An array of benefits for you:

Hybrid work arrangements to balance in-office collaboration and home flexibility.
Annual Leave: 42 days off apart from Public / National Holidays.
Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
In House training programs: professional and technical training certifications.

DHL

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