HC & Insurance Operations Associate
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Process Insurance Claims timely and qualitatively
- Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing
- Be a team player and work seamlessly with other team members on meeting customer goals
- Both Under Graduates and Post Graduates can apply.
- Excellent communication (verbal and written) and customer service skills.
- Able to work independently; strong analytic skills.
- Detail-oriented; ability to organize and multi-task.
- Ability to make decisions.
- Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.
- Demonstrate strong reading comprehension and writing skills.
- Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.
- Ability to work in a team environment.
- Handling different Reports - IGO/NIGO and Production/Quality.
- To be in a position to handle training for new hires
- Work together with the team to come up with process improvements
- Strictly monitor the performance of all team members and ensure to report in case of any defaulters.
- Encourage the team to exceed their assigned targets.
- Candidate should be flexible & support team during crisis period
- Should be confident, highly committed and result oriented
- Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
- Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers