Sales Enablement Manager
Airbase
- Bangalore, Karnataka
- Permanent
- Full-time
- Develop content and facilitate training for new hire onboarding to ensure new AEs and SDR/BDRs deliver value quickly and achieve their targets.
- Provide direct coaching within a framework to support frontline SDR/BDRs and AEs with sales skills, messaging adoption and success in required enablement programs.
- Partner with Product Marketing by surfacing knowledge gaps around our product, competitors, messaging and personas to identify new training opportunities; expand existing product training with role-specific messaging and learning assets.
- Partner with managers and Revenue Operations to ensure reps effectively leverage sales tools.
- Collaborate with Partner team on building process documents and training materials that enable reps to effectively leverage partner ecosystem, and Partners to sell and deliver with us.
- Partner with enablement peers in other teams and content creators to build, maintain and continuously improve enablement programs across the company.
- Co-manage the holistic certification strategy of AEs, SDR/BDRs and Partner sellers across product and commercial skillsets.
- Build playbooks and self-serve learning resources to reinforce coaching/training and drive best practices.
- Structure and manage the knowledge base of content and self-serve training for ongoing reference by pre and post-sales teams.
- Approach all of your efforts with a data-driven goal in mind (ex. reducing ramp time, growing average deal size, improve open rates and call connects) and support continuous improvement of our programs.
- Relatable, humble, and open to rapid iteration.
- Relationship focused and willing to work within an office environment, working both with local and remote teams.
- Proven ability to drive results amongst mid-high performing groups.
- Comfortable working autonomously within a dynamic environment, reaching out for guidance as needed.
- Excel in both live and virtual training environments, comfortable with small to large groups.
- Creative and motivated by impact-driven storytelling.
- Strong educational instincts and ability to adapt to different types of personalities.
- Comfortable with qualitative and quantitative reporting and performance measurement of programming.
- Committed to your own growth and development.
- 3+ years in a customer-facing sales role either as an AE or SDR/BDR (or better yet - both!).
- 1+ years experience in training and supporting Sales teams.
- Proven experience over-achieving targets and improving performance.
- Experience selling B2B SaaS in Mid-Market, or Early Enterprise markets.
- Proven experience with improving operational effectiveness in a sales environment.
- Understanding of unique challenges reps face in a high-growth corporate environment.
- Excellent communication and presentation skills in one-on-one and group settings.
- Experience creating and/or managing a knowledge base or LMS for self-serve enablement.
- (Nice to have) Experience with/certification in instructional design.
- (Nice to have) Experience selling to Finance/Accounting profiles or familiarity with fintech.
- (Nice to have) Participate in professional groups related to your field (ex. Modern Sales Pros, The Enablement Squad, WISE, Sales Enablement Society, etc.).
- (Nice to have) Experience using an Enablement toolstack (ex. Gong, Salesforce, Outreach, LinkedIn, WorkRamp, Guru, Notion, Spekit, Highspot, Seismic, Showpad, Confluence, etc.).