
Thin Client, HPDM
- Noida, Uttar Pradesh
- Permanent
- Full-time
When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. .Who You AreWho You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.Required Skills and ExperienceHaving 4+ years of experience in Thin Client, HPDM \User Support: Provide first-level support for end-users regarding thin client issues.Troubleshooting: Diagnose basic technical problems and assist users with common issues.Device Setup: Assist in the setup and configuration of thin client devices.Monitoring: Monitor the performance and status of thin client systems.Documentation: Maintain logs of issues, resolutions, and user interactions.Escalation: Escalate unresolved issues to L2 engineers or other relevant teams.Software Installation: Help with the installation of standard software applications on thin clients.Configuration Management: Support basic configuration tasks as per standard procedures.Inventory Management: Assist in maintaining an inventory of thin client devices and hardware.Training and Guidance: Provide basic training to users on how to operate thin clients effectively.Preferred Skills and Experience
- Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields
- Experience with workload, server, network architectures and associated security controls