Business Analyst - Digital Adoption

India
Permanent
Full-time

16 days ago

The AI Acceleration team is looking for a Business Systems Analyst to support the Digital Adoption program within the AI and Automation ecosystem. This program supports Red Hatters across internal applications by providing on-screen guidance, automation, and analytics support to minimize risk, reduce costs, improve speed, and boost productivity.In this role, you will gather critical information from various stakeholders, serve as a liaison between stakeholders and the development team, manage competing resources and priorities, ensure solutions meet business needs, implement and maintain procedures, ensure timely completion of projects, and produce useful performance reporting documentation. We’re looking for a self-starter and collaborative team player with strong experience in project consultation, exceptional skills in business development and ROI/value analysis, and a solid foundation in data analysis and reporting to help drive strategic, data-led decisions.What will you do:Review intake submissions and business use cases, and serve as a liaison between stakeholders and development and IT teams to ensure clear communication and understanding of requirementsProvide guidance to internal customers on the feasibility of projects and information to stakeholders and functional leaders to guide decision-makingAssist with conducting all project management functions to ensure schedule, resource, and quality goals are achieved, including project scheduling, estimating, forecasting, risk management, budget monitoring, cost reporting, and measuring impactEstablish and maintain beneficial working relationships across business organizationsConsult with business leaders to facilitate and collaborate on business outcomes related to strategy, objectives, financial analysis, business value, and ROIManage intake, agile, and feedback mechanismsProvide guidance to internal customers as to what is feasible vs. infeasible in a given time frame, furnishing information to stakeholders to guide the decision-making processDefine the scope of an actionable project, working in tandem with key stakeholdersDevelop project plans, scoping documents, and reporting documentationProactively manage changes in project scopeWhat will you bring:Consultative mindset with a proven track record of partnering with business customers to understand their needs and collaborate on impactful solutions, preferably in the Digital Adoption spaceMinimum 3 years experience working in a BA/BSA roleExperience with Agile/scrum methodologyA history of leading and supporting successful projectsExcellent project management, organizational, time management, and team leadership skillsBroad business and technical knowledgeSelf-motivated and highly organized, with an ability to influence and deliver in a fast-paced environmentAbility to manage multiple, simultaneous work streamsUnderstanding of software development lifecyclesCoordinate with cross-functional geographically dispersed teamsStrong communication (written and verbal), negotiation skills and the ability to influence stakeholders at all levelsSuperior documentation and presentation skillsData-driven analysis skills for measuring and managing deliveryMust maintain professionalism in multiple types of working environmentsAbout Red Hatis the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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