Senior Quality Assurance Analyst
- Gurgaon, Haryana
- Permanent
- Full-time
- Ensure BUPA testing standards and processes has been followed throughout the delivery of the project
- Advocate and implement approved quality testing practices, demonstrate that the software application meets the Business & Functional requirements and is fit for purpose
- Worked closely with Project and teams to define, execute, document, and maintain project deliverables, as per Bupa testing standards and processes.
- Lead the multiple projects, QA testers and test analysts, manage end to end testing delivery.
- Implements and executes automation first strategy.
- Ensure quality across phases like SIT, UAT and Regression.
- Initiate UAT kick-off meetings, and manage UAT progress and acquires UAT signoff from stakeholders
- Provide input to the Test Manager on the estimation of various testing activities
- Liaise with Business Analysts, Developers, and SMEs to understand the requirements / user stories and identify gaps very early on in the Software Development Lifecycle, and thus, adding value
- Bachelor's degree in computer science, IT, or related field.
- Familiarity with QA methodologies and tools (e.g., Selenium, Azure DevOps, JIRA).
- Experience with testing tools and scripting and automation languages (e.g., SQL, VBScript, JavaScript, Python, Java).
- Knowledge of regulatory standards (e.g., ISO, HACCP).
- Strong documentation and communication skills.
- Experience in various testing types such as functional, UI, API, and database testing.
- Experience working in large-scale and complex environments (nice to have).
- ISTQB certification is a plus.
- Strong attention to detail and analytical skills.
- Possess over 4 years of QA or software testing experience, and leading medium to large scale projects
- Proven experience in leading and mentoring global QA teams, including offshore and outsourced resources.
- Strong background in driving test strategy, planning, and execution across complex, large-scale environments.
- Experience collaborating with cross-functional teams across different time zones (onsite/offshore).
- Hands-on involvement in all testing phases: System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing (RT).
- Ability to influence quality practices, promote automation adoption, and ensure alignment with business goals.
- Able to work independently with the least supervision, but always a team player
- Work collaboratively within a cross-functional team
- Strong aptitude for learning new technologies
- Attention to detail
- Good understanding of testing methodologies and testing processes
- Understand software development life cycle and various testing techniques including proficiency in systems testing
- Excellent documentation and communication skills
- Familiar with testing tools and defects management tools like JIRA, Azure DevOps or HP
- Ability to work off-business hours as needed
- Experience in medical, health, or life insurance
- Experience in test data management
- Intermediate to Expert SQL knowledge, with the ability to write and execute SQL queries for database verification across different tables
- Cantonese speaker preferred but not required. Excellent English is required if candidate is not a Chinese speaker
- Background in business analysis
- Experience in testing API's (REST, SOAP, or application propriety API's)
- ISTQB / QAI certifications
- Strong communication and collaboration skills, with the ability to work both independently and within diverse teams.
- Comfortable in fast-paced, schedule-driven environments, with a proactive and solution-oriented mindset.