Senior HR GeneralistJob DescriptionThe Senior HR Generalist will provide support in a wide variety of areas to answer employee questions, solve problems, ensure smooth HR operations, support various HR functions and execute on numerous projects and procedures. Under the general direction of the Director HR, the incumbent will utilize HR knowledge and experience to assess and determine the best solutions to employee needs and issues in their areas of responsibility. The primary customers will be employees below the ELT levels of the organization.Primary Areas of ResponsibilityEmployee Relations
Address employee concerns and conduct investigations where warranted
Create tools and resources designed to support managers regarding performance management of their staff, support managers more closely with complex situations
Keep HR Business Partners up to date on Employee Relation issues in their divisions
Serve as front line support on absence management
Serve as a point of contact for employee concerns, support resolution of workplace issues, and promote a culture of trust and respect
Make recommendations for changes in policy or procedures or for managerial training as needed based on trends in Employee Relations space and assist in documenting policies
Employee life-cycle management
Onboarding: Facilitate end-to-end onboarding including position management, induction, and post-onboarding activities to ensure a seamless new hire experience. Provide guidance to managers to enable smooth team integration
Probation: Coordinate the probation review process in collaboration with managers and new hires. Collaborate with managers regarding employment decisions when probation is due
Employee Engagement: Contribute to the planning and execution of engagement initiatives / social cultural activities in collaboration of other partners
Payroll: Oversee monthly payroll inputs and validations to ensure accurate and timely salary disbursements in partnership with the payroll team
Compliance: Ensure full compliance with labor laws, manage internal/external audits, file statutory returns on time, and maintain accurate employee documentation.
Offboarding: Drive a smooth exit process including documentation, knowledge transfer, and exit interviews. Capture key insights to strengthen employee retention and experience. Review any concerns raised in Exit surveys and determine the best course of action
Performance ManagementPartner with Talent Management and HR Business Partners to roll out the review processes, providing support in areas such as
Answer general questions about the process and system
Track progress, report on managers and leaders
Help prepare for milestone activities like calibration meetings
Compensation and Benefits
Work with Compensation, HR Business Partners and the business on the merit increases, bonuses and equity adjustments
Work with the business and Compensation on any off-cycle increases, counter offers, etc.
Work on annual benefits renewals, administration of benefit programs including enrolments, changes, additions and deletions.
Learning & Development
Assist with company-wide training program delivery done by HR
Support Talent Management as needed in roll out of L&D initiatives
Other HR initiatives:
Actively and continuously assess the effectiveness of processes and procedures and make recommendations for process improvements to ensure timely, effective support of the business
Support change management and organizational redesign efforts
Serve on project teams as appropriate
General administration as required to maintain the HR function
Additional duties as assigned by management
Requirements:Education/Certification: Bachelors' Degree required or equivalent HR experienceExperience Required: A minimum of 8 years of HR experience with most of that experience performing generalist HR responsibilities; strong employee relations experienceRequired Knowledge: Knowledge of employment law; broad understanding of HR principles and practicesSkills/Competencies:
Excellent written and verbal communication skills
Exceptional customer focus
Ability to build effective working relationships with employees at all levels of the organization
Ability to multi-task in a fast-paced environment
Advanced computer skills; strong influencing and negotiation skills; solid research, analytical, and problem-solving skills
Ability to demonstrate sound judgment on employment-related matters
Strong follow-through
Ability to make effective small and large group presentations
Ability to meet deadlines
Capable of leading project team members that are not direct reports
Ability to balance the needs of both management and employees
