Senior Change Manager

• - Develop Change Enablement digital strategy processes with key delivery areas of continuous integration / continuous delivery, devops, automation and data analytics evolution - Manage and deliver the day to day change enablement workflow tasks with the team such as: reviews, approvals ensuring risk controls are adhered to. Prepare deep dive data analytics and change reporting leading into relevant Governance meetings - Engage and collaborate with the relevant Release Managers, Engineering, Operational Risk and Audit teams and drive delivery of tasks in the context of Change Enablement. - Proactively identify operational readiness and change enablement process improvement opportunities.

• - Experience in IT Change Enablement/Change Management for large organizations - ITIL 3 or 4 experience and proficient with Microsoft suite of tools - A thorough understanding of risks involved in the System Delivery Lifecycle (SDLC) and change environments - Knowledge of the Continuous Integration and Continuous Delivery concepts and toolsets such as ServiceNow, Gitlab - Familiarity with devops, agile methodologies and ways of working - Strong analytical, reporting and data manipulation skills - Attention to detail in all tasks, particularly in identifying gaps in operational processes areas - Programming and/or automation skills (irrespective of toolset / technology) - An enthusiastic and dynamic team player who is able to integrate and work successfully in a global team - An excellent communicator, with strong interpersonal and stakeholder management skills - Quick to produce accurate, concise information to tight deadlines, and to present that information professionally and in the right way to the required audience - Excellent team player with a "can-do" attitude - A balance of engineering and service mindset - Experience of ServiceNow and M365 suite tooling

Luxoft