Wattmonk - Senior Program Manager - Inside Sales (2-4 yrs) Gurgaon/Gurugram (Telesales/Inside Sales/BPO)

Wattmonk

  • Gurgaon, Haryana
  • Permanent
  • Full-time
  • 13 days ago
Key Responsibilities 1. Business Growth (Hunting + Farming) - Identify and evaluate new business opportunities across international markets (hunting). - Drive strategic initiatives to expand into new geographies and segments. - Strengthen and grow existing client relationships and business channels (farming). - Work closely with sales and operations teams to improve revenue generation and client retention. 2. Strategic Planning & Execution - Translate leadership vision into actionable plans and measurable outcomes. - Drive high-impact projects across departments, ensuring timely execution. - Build scalable processes to support business expansion and operational efficiency. 3. Market Research & Insights - Conduct in-depth market research to identify trends, demand gaps, and growth opportunities. - Analyze competitor strategies, pricing, and positioning to derive actionable insights. - Provide data-driven recommendations to leadership for decision-making. 4. Stakeholder Management - Collaborate with cross-functional teams including Sales, Marketing, Product, and Operations. - Act as a bridge between leadership and execution teams to ensure alignment. - Manage internal and external stakeholders to drive project success. 5. Reporting & Communication - Create high-quality reports, dashboards, and presentations for leadership. - Present insights, progress, and recommendations in a clear and structured manner. 6. Process Optimization & Automation - Identify inefficiencies in current workflows and implement improvements. - Leverage tools and technology to enhance productivity and decision-making. Qualifications & Skills - 2-4 years of experience in Program Management / Strategy / Consulting / Business Operations / Growth roles - Strong problem-solving and analytical mindset - Experience in handling both business development (hunting) and account growth (farming) - Excellent communication and stakeholder management skills - Ability to work in a fast-paced, high-ownership environment - Prior experience in startup / SaaS / tech-driven environment is a strong plus (ref:updazz.com)

updazz .com

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