Customer Service Executive (Remote)

Qureos

  • India
  • Permanent
  • Full-time
  • 1 month ago
Customer Service Executive (Remote)๐Ÿ“ Location: Remote (India-based candidates preferred)
๐Ÿ’ฐ Salary: โ‚น15,000 โ€“ โ‚น20,000/month and Incentives
๐Ÿ—ฃ๏ธ Languages Required: Telugu, Kannada, and Hindi
๐Ÿ•’ Job Type: Full-time
๐Ÿ”„ Shifts: 12-hour rotational (Day & Night)Freshers can also apply!๐Ÿ’ผ Job Overview:Weโ€™re hiring a Customer Service Executive to join a fast-growing online gaming company. If youโ€™re enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, weโ€™d love to hear from you!๐ŸŽฏ Key Responsibilities:
  • Handle customer queries via chat and phone (inbound & outbound)
  • Assist players with account, deposit, withdrawal, and gameplay-related issues
  • Adhere to SOPs and company protocols
  • Maintain accurate records and update internal systems
  • Use Excel for data tracking and basic reporting
  • Deliver timely, professional, and empathetic customer service
โœ… Requirements:
  • Previous customer support experience (gaming experience is a bonus)
  • Fluent in Telugu, Kannada & Hindi.
  • Comfortable using Excel (basic formulas and data entry)
  • Willingness to work 12-hour rotational shifts, including nights and weekends
  • Strong self-discipline and time management
  • Own laptop and desktop
  • 100% Remote Role
  • Immediate joiners preferred

Qureos

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