Installed Base Service Engineer
- Mumbai, Maharashtra Gurgaon, Haryana
- Permanent
- Full-time
- Experience in leading / team member of large cross functional /domain project teams.
- Coordinating the overall governance for the project including Safety, Quality & Profitable timely closure
- Capture and monitor all key metrics as required by the Schneider Electric Customer Service and Quality teams
- Field Engineering and site planning, execution
- Ability to validate change requests
- Experience in Change management/Business Transformation
- Close working with Channel Partner / Tendering / Sales
- Hands on design and develop PLC/VFD/SCADA/HMI Program for New and existing system
- preparation /Validation of Bill of Material of PLC /Drive / SCADA Projects as per system requirement
- Hands on experience on Tools-Test kits
- Extensive experience in troubleshoot and resolve issues related to PLC/VFD/SCADA/HMI based on site conditions
- Hands on experience on various communication protocols Ethernet TCP/IP, Modbus TCP/IP, Can open, Modbus, Profibus etc.
- Experience in delivering TM221/TM200/TM251/TM262, M340/M580/Quantum/Premium/Plant SCADA, EPE, ESE
- Prior experience in Service/Audits/Annual Maintenance Contracts/Schneider Automation Projects/Site analysis/VFD Projects.
- Escalate and identify other routes where progress is stuck
- Tracking and following up the action items at a project level
- Ensure all requests are addressed in a timely manner with optimal solution
- Simplify - use every opportunity to simplify to the maximum extent possible and go the extra mile in doing so
- Collaborate with internal teams to address Business needs
- Assume personal responsibility for achieving defined outcomes
- Effectively plan & organize work to deliver consistent results
- Ensure regular and optimal communication with all stakeholders
- Stakeholder Management
- Ability to challenge status quo and lead discussions in the right direction
- Knowledge of Design/BOM/Engineering/Execution/Troubleshooting - PLC/DRIVE/HMI/VFD as well as solutions
- Project Management & Services Sales
- Familiar with latest Digital Trends in Automation oriented projects and customers
- Familiar with Various communication Networks
- Critical thinking & problem solving
- Crisis/conflict management with partners (Suppliers, distributors & consultants)
- Engineering Graduate with 8-12 Yrs relevant experience with excellent communication & coordination skills
- Experienced in managing small-mid size team of Technical experts preferably in Industrial Services/Project domain & reporting in highly matrixed organization
Req: 009BBA