International Voice Process Associate (0-1 yrs) Chennai (After-Sales/Customer Service)
ACSASS
Chennai, Tamil Nadu
Permanent
Full-time
5 days ago
Join our dynamic team as an International Voice Process Associate and make a global impact! We're seeking passionate professionals to enhance customer experiences across diverse international markets. This exciting role offers comprehensive training, career growth opportunities, and the chance to work with cutting-edge technology while delivering exceptional service worldwide.As our customer champion, you'll be the vital connection between our company and clients globally, ensuring every interaction exceeds expectations.Key Responsibilities:- Customer Excellence: Handle international inbound/outbound calls with professionalism and care- Technical Support: Troubleshoot and resolve service-related issues efficiently- Solution-Focused Service: Provide timely, personalized responses to customer inquiries- Cross-Team Collaboration: Partner with internal departments for seamless problem resolution- Quality Assurance: Maintain detailed interaction records and ensure accurate documentation- Relationship Building: Conduct follow-ups to guarantee customer satisfaction and issue resolutionWhat We're Looking For:- Communication Master: Excellent verbal and written English skills- Experience Preferred: Background in voice process or customer service roles- Multitasking Pro: Thrive in fast-paced environments while managing multiple priorities- Problem Solver: Strong analytical skills with keen attention to detail- People Person: Outstanding interpersonal skills with ability to connect with diverse global customersApply today and become part of our international success story! (ref:updazz.com)