
Regional Expert Training Manager - Mumbai
- Mumbai, Maharashtra
- Permanent
- Full-time
- Work closely with the Capability & effectiveness lead to create a training plan and develop training material based on needs assessment
- Induct & on-board new recruits on the scientific know how, along with the Haleon selling model.
- Updates & trains the target audience on any improvements on the scientific domain relevant to Expert detailed products.
- Enhance in-clinic effectiveness through.
- Improvement of detailing quality
- Better use of inputs & sales support tools
- Support flawless activations
- Provide forums to foster a positive environment, thereby improving sales force morale, with higher engagement and lower attrition. Ensure awareness of ethical and legal responsibilities. Key Responsibilities
- Deliver comprehensive brand science induction to new Expert Sales Executives (ESEs)
- Deliver The “6 steps of a call” module and drive Expert DNA on field.
- Training a team of Expert Sales Representatives and Zonal Expert Sales Managers -
- Assessing training needs, Coaching & Development of new/ existing Representatives to deliver best-in-class HCP engagement and in-clinic effectiveness during joint field work.
- Provide feedback to Field Mangers and National Expert Training Manager on competency development
- Prepare quarterly and annual Regional Training plans in consultation with National Expert Training Manager based on regional requirements.
- Enhance in-clinic effectiveness within the team by structured on-the-Job Coaching involving objectives, action plan & review.
- Develop training material for the skill development of ESEs and design question banks to evaluate understanding of brand science and promotion.
- Roll out Skills / development programs as identified in the PDP/my plan document for all Reps under his / her span of control.
- Roll out national launches/ refresher courses / disease updates and WSFE modules Ensure rollouts of Haleon SOPs to help compliance on Haleon values/ policies.
- Evaluate and accredit Reps/ Managers On-going evaluation of progress (Online Tests).
- Accreditation of Field staff as per Academy standards.
- Aid Expert Marketing team in briefings/ cycle meetings/ product knowledge rollouts.
- Extend support to guide and train the commercial team in science content delivery.
- Assist in recruitment of Medical representative Requirements:
- Minimum Level years of Experience – BSc + Pharma OR M.Pharm/MBA specialising in Science or Pharmacy
- 8+ years’ work experience in the pharmaceutical industry with at least 3-5 years as Regional Training Manager in a Pharma MNC Incumbent Should:
- Have a good understanding of the Sales Training Models
- Possess Strong Training Skills/ Coaching Skills
- Have great Communication, Presentation and Facilitation Skills
- Have great Influencing ability
- Dimensions - Product Knowledge / Competencies / Work practices /